English translation for convenience. The German version is legally binding.

Withdrawal instructions

The right of withdrawal applies only to consumers (§ 13 BGB).

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Anonyfox e. K., Inhaber Maximilian Stroh, Zehntland 2d, 21079 Hamburg, email: [email protected]) of your decision to withdraw from this contract by an unambiguous statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient to send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we must reimburse all payments we have received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

If you requested that services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up to the time you inform us of your exercise of the right of withdrawal from this contract, compared with the full scope of services provided for in the contract.

Early expiry of the right of withdrawal

Personalised digital content: If digital content is produced to your specifications (e.g. a horoscope report based on your birth details), there is no right of withdrawal under § 312g(2) no. 1 BGB; alternatively, any right of withdrawal expires under § 356(6) BGB when performance begins following your express consent and acknowledgement at checkout and the contract confirmation under § 312f BGB.

Digital content (not on a tangible medium): The right of withdrawal expires under § 356(6) BGB if we have begun performance of the contract after (1) you expressly consented to us beginning performance of the contract before the withdrawal period expires, (2) you confirmed your knowledge that, by giving consent, you lose your right of withdrawal when performance begins, and (3) we have provided you with confirmation of the contract under § 312f BGB.

Services: The right of withdrawal expires under § 356(5) no. 2 BGB if we have fully performed the service and only began performance after you gave your express consent and at the same time confirmed your knowledge that you lose your right of withdrawal upon full performance of the contract.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)